Testimonials
After looking around for 3 or 4 years no less, I finally found an outfit that could give me what I wanted. Power Computing supplied me with the most fantastic Stereo scopic 3D game system that makes my flight simulator perform at breath taking levels. It gave me back that sense of awe I experienced on my first parachute jump or my first solo in a Cessna 150. The depth perception is for real. Thank you Tom and Power Computing.
Jim Hillier, 21 May 2011My experience with Power Computing. Here at last is a Professional organisation that really delivers on its website promise which is “Building the computer that is right for you”. I know because on 13 May 2011 they delivered to me via courier Interlink a computer exactly to my selected specification valued at over £1000, with no problems whatsoever. Packing was superb, the computer was inside its own original case, which in turn was placed in the centre of another cardboard container. Either side of the computer were placed plastic “air bags” and other packing materials. On top of that were traditional polystyrene materials for further protection. Included alongside in the box was the motherboard box and unused cables. The original Windows 7 Professional 64 bit operating system disc, all the drivers, instruction manuals, all there – nothing was held back at their office. I received everything. The box delivered by Interlink was not damaged in any way. Prior to receipt I received updating emails from Power Computing, one after another to keep me informed at precisely what stage my computer build was at. And finally I was given tracking information and then given an hour slot during which the package was to be delivered. They gave me between 11.00 a.m. and 12.00 noon – it arrived at 11.05 a.m. Excellent! But what was EXCEPTIONAL in my experience (over 30 years with micro-computers) was their dedication to answer ALL pre-sales questions in WRITING. And, I must say not many people are more microscopic with enquiries than myself..! On 2nd May I sent by email 19 questions, expecting the same response I have had from other companies either (NOTHING at all or prepared script-type answers to SOME of them and the others totally ignored). Many only prefer to discuss questions on the telephone. For me I want things in writing but I have found that many companies don't care and just let you go elsewhere if you insist on answers in writing. So I did... and I am so glad I made that decision. However, here I had met my match. A guy called TOM is outstanding. He answered each question in red underneath my questions. Also in great detail. And then would you believe it, on 3rd May I asked 5 additional questions, and yet again came back the answers from Tom in full. He then went over the specification I had chosen and made one suggestion where he thought the system might have a bottleneck, on the Graphics card choice I had made. I accepted his idea of change and went ahead and placed the order. Ordered on the 9th May, received computer on 13 May. Had conversations with him on the telephone. He has been with the company now well over 20 years, I forgot the precise length of time he mentioned. He has a first class sense of humor and it is a pleasure to come across a really Professional customer service representative. He knows EXACTLY what the words “customer service” mean. Thoroughly enjoys his work and it shows. Believe me if the product you require is on their website at the price you can afford then don't waste your time looking elsewhere - “they are the guys” to deal with. Totally reliable from start to finish. Just as an aside, I am retired and over the last 7 years studied on the Internet and built 3 high spec computers, but now with my wife and I having a very busy interest in 2 allotments I did not want to spend time building again. I checked out the total value of all the components going in to my computer and I only saved about £180 if I had attempted to build it myself. Then all the responsibility would be on me to deal with each of the individual companies from whom I purchased if any of the products failed. With Power Computing I received - 2 Year Parts & Labour Return to Base Warranty Including 2 Year Free Collect & Return. What is the expression ?? “It is a no-brainer !!” - Just go to Power Computing. Incidentally I have no personal interest in or attachment to the company other than I came across them via Google, enquired and ordered. This just me letting you know my own experience with them. The computer? It is an absolute delight to use, O/S and all up-to-date drivers installed. With this company you really do get what you pay for. The computer is so fast and virtually silent.
David Morgan, 18 May 2011Great service again Order placed 3rd May arrived to me on the pm on the 4th May.small ploblem which was overcome by a call to TOM up and running in no time. Highly recommend this company second PC i've bought. Keep up the good work everyone at POWERC Regards
Les Thornton, 06 May 2011Very quick service. I sent them a message and after about 10 min I had a response. Kind and professional. Best Computer company I've ever dealt with.
Erik Pørksen, 26 Apr 2011Hello Tom Just say many thanks for your help & support over the past couple of days, especially 'turning out' Good Friday, to help a damsel in distress, much appreciated, service was faultless.. A desperate granny, very happy !
Sandra, 25 Apr 2011Thanks for all your help and to let you know how pleased I am with the two computers bought recently. Great service once again and much appreciated.
R Hendry, 24 Apr 2011Great service, great value, fast delivery.
David Ashwell, 23 Apr 2011Spoke with Tom on saturday morning about a new PC, He asked me a few questions on what i use my pc for and put together a package to suit my needs, and within the budget i had requested. got a phone call on the monday lunch time to say it was ready for collection including installing my own software that i took along at no extra charge. This company is an example of how it should be done. Quality advice and efficient service. The pc is everything i had hoped for and better than anything i could have purchased off the shelf. I will recomend power computing whenever possible and i will no longer deal with any other company for my pc needs.
Martin Hoole, 19 Apr 2011Recently purchases Asus motherboard package and case very impressed with level of service assembled tested and deliverd all within less than 48 hours have had 2 pcs from your company in the past and have no hesitation in reccomending them
David M Callender, 18 Apr 2011All I can say is WOW! I have just purchased my first custom PC through Power Computing and I am extremely impressed. Any e-mails I sent were answered within minutes and the option to pop along and collect at my convenience made the service even better. The PC itself is incredible! It runs like an absolute dream. It was literally plug and play with everything there, ready and fully updated. You have a very happy customer here who will have no hesitation in recommending you.
Lee Odell, 17 Apr 2011
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Our 2 Year Warranty
We are so confident about the quality of our systems that we are able to cover our PC Systems with a two-year, free collect-and-delivery, warranty on parts and labour.
