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PowerC Privacy Policy

We are committed to protecting your privacy in all your dealings with Power Computing and especially when you are using our online services.

To protect your privacy, we operate the Power Computing website, powerc.com, under the following principles.

The GDPR and Power Computing

The GDPR identifies six lawful bases under which organisations can collect, use and store personal data. We have identified three which we rely upon for our business activities: Contract, Legitimate Interests and Legal Obligation.

Purpose of processing Our legal basis
communicate with you about your order for a service or a product; Contractual necessity - we use your personal information in order to meet our obligations under our contract with you (for example, to deliver a product you have ordered).
contact you about leaving a review on a product or providing feedback once your order has been completed; Legitimate interests - we use your personal information to contact you so that we can ask you to provide feedback on the product or service you have ordered.
notify you about changes to our services and to otherwise communicate with you. For example, we will use your contact details in order to respond to any queries that you send to us; Legitimate interests - we use your personal information to keep you up to date with information about our services, and to respond to your queries.
send you information about products and services, including free gifts, special offers and discounts; Legitimate interests - we use your personal information to send you this information. In some cases (such as where we're required to do so by law) we will also ask for your consent before sending you this information. Currently (from May 2018) we do not send you such information.
review your past purchases and viewing history on our website to provide you with special offers or to tailor your experience online; Legitimate interests - we may use your personal information to provide you with these offers and to tailor your experience when using our online services. Currently (from May 2018) we do not send you such offers.
We may also share cookie and other data with entities such as Google and Facebook in order to make our services more relevant to you. Please see our Cookie Policy for full details of the cookies. We require any such third parties to treat your personal information as fully confidential and to fully comply with all applicable data protection legislation;  
provide, enhance and personalise your experience on our digital services provided from our web and mobile portals and applications; Legitimate interests - we use your personal information to deliver you a tailored experience when using our digital services.
carry out security checks to protect against fraudulent transactions and to prevent and detect criminal activity; Legitimate interests - we use your personal information to protect against unlawful activities. In some cases we may also be under a legal obligation to disclose your personal information (for example, to law enforcement agencies).
address any claims made against us. Legitimate interests - we use your personal information to address any claims you make against us. In some cases we may also be under a legal obligation to disclose your personal information (for example, in connection with legal proceedings).

If you wish to object to our reliance on any of these bases for any purpose please contact us.

Personal Details

During the ordering and registration process, we ask for personal information which both identifies you and enables us to communicate with you.

We will use this information that you provide and other information that we collect automatically only for the following purposes:

  • To enable us to fulfil your orders with us, quickly and efficiently.
  • To send you newsletters and details of offers and promotions in which we believe you will be interested. You can subscribe or un-subscribe from this service at any time by visiting our Mailing List page.
  • To perform other such general marketing and promotional activities of our products and services.
  • We will not divulge your personal information to other parties, unless we are required to do so by law or in order to fulfil your orders with us.
  • We also use this information to improve the powerc.com store and to prevent or detect fraud or abuses of the website.

This privacy policy only covers the powerc.com website at http://www.powerc.com. Links within this site to other websites are not covered by this policy.

We may, unless you instruct us otherwise, continue to use your personal information in the manner above for a period after you cease being a registered user. We will not transfer your personal information outside of the European Economic Area unless otherwise specifically advised.

Your Account

We provide an administration service (your account) where you can review your personal information at any time to ensure it is correct and current.

You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed.

You have the right to ask for a copy of your personal information on payment of a small fee.

Security

Power Computing has taken appropriate measures to ensure that your personal information is not unlawfully used or processed. powerc.com uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including Thawte Security Certificates and Secure Socket Layers (SSL).

powerc.com treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

Cookies

Our website creates a cookie on your machine containing session and state information. The information within this cookie does not include any personal or financial information – it is simply a code which identifies you.

Our website requires cookies to be allowed in your browser to permit creation and to allow features and actions on the site to work without restriction. Please be aware that should cookies be disabled, certain features may be reduced in functionality or disabled altogether. For example, with cookies turned off, you will not be able to add items to your shopping basket or to proceed to the checkout or to access your account details.

Information on how to block cookies can normally be found within the help features of your browser. If you use a shared computer with cookies turned on and create an account, be sure to sign off from your account when you finish using the powerc.com website. Click here for more information on how to sign off. More information on our use of cookies can be found here.

Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
Power Computing Ltd
Unit 82A Singer Way
Woburn Road Ind. Estate
Kempston
Bedford
MK42 7PU
England

Changes to this Policy

If we decide to change this privacy policy, we will post changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Contact us

Send us a secure message using this form and we'll get back to you as soon as possible, normally within 1 working day.

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